Try this.
SmartAuditor Issues
The SmartAuditor Player might fail to correctly display sessions launched with Citrix Receiver for Windows 3.0, instead showing a black screen in the Player window. To prevent this, disable the gradient fill feature on the XenApp server hosting the sessions by creating this DWORD registry on the server and setting its value to 1: HKLM\SOFTWARE\Citrix\Ica\Thinwire\DisableGdiPlusSupport.
http://support.citrix.com/proddocs/topic/xenapp65-w2k8/ps-knownissues-w2k8-xa65.html
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